Return & Refund

Thank you for shopping at Aesthetics Choice International (“the Website”). We want you to be completely satisfied with your purchase, and we strive to provide high-quality products and excellent customer service. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below.

  1. Returns

1.1. Eligibility To be eligible for a return, the following conditions must be met:

  • The item must be unused, in the same condition as you received it, and in its original packaging.
  • The return request must be made within [number of days] days from the date of purchase.

1.2. Non-Returnable Items The following items are not eligible for return:

  • Gift cards
  • Downloadable software or digital products
  • Personalized or customized items
  • Items that have been used, damaged, or altered by the customer
  1. Return Process

2.1. Return Authorization To initiate a return, please contact our customer support team at [email address or phone number]. Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the return process and provide you with a return authorization, if applicable.

2.2. Shipping the Item If a return authorization is provided, you will be responsible for shipping the item back to us. Please ensure that the item is properly packaged to prevent damage during transit. We recommend using a trackable shipping method to ensure the safe delivery of the returned item. Please note that the cost of return shipping is the customer’s responsibility unless the return is due to our error or a defective product.

  1. Refunds

3.1. Processing Time Once we receive the returned item and verify its eligibility, we will process your refund. Please allow [number of days] days for us to complete the refund process. We will notify you via email or phone regarding the status of your refund.

3.2. Refund Method Refunds will be issued in the original payment method used for the purchase. If the original payment method is unavailable, we may issue the refund in the form of store credit or an alternative payment method.

3.3. Deductions In some cases, a restocking fee or deductions may apply based on the condition of the returned item or the circumstances of the return. Any applicable fees or deductions will be communicated to you prior to processing the refund.

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. Provide us with your order number and details of the issue, including any supporting evidence such as photographs. We will assess the situation and provide you with instructions on how to proceed, which may include a return, replacement, or repair of the item.

  1. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us using the information provided below:

[Contact Information]

Our customer support team will be happy to assist you and address any inquiries you may have regarding returns or refunds.